VICIDIAL Company Presentation Video
ANANYA INFOTECH - Leading VICIDIAL Solutions in India
About VICIDIAL
VICIDIAL is the world's most popular open-source autodialer and call center suite. It powers thousands of contact centers globally with predictive dialing, inbound/outbound blending, real-time reporting, and CRM integration. ANANYA INFOTECH, under expert guidance of Abhishek Kumar Gupta, delivers enterprise-grade VICIDIAL implementations, customizations, and 24/7 support.
From installation to advanced campaign management, we provide end-to-end VICIDIAL solutions tailored to boost your call center efficiency.
Key Features
- ✔ Completely open-source & cost-free
- ✔ Outbound, inbound & blended calling
- ✔ Predictive / Progressive / Power dialing
- ✔ Advanced reporting & analytics
- ✔ CRM & third-party integration
- ✔ Multi-lingual agent interface
- ✔ WebRTC & softphone support
Why Choose VICIDIAL?
- ✔ 70% lower cost than proprietary dialers
- ✔ Scales from 5 to 1000+ agents
- ✔ Active global community & updates
- ✔ Complete control over your data
- ✔ Customizable campaign logic
- ✔ Real-time agent & call monitoring
- ✔ Reliable on any cloud or on-premise
VICIDIAL Tutorials & Solutions Gallery
Get VICIDIAL Expert Assistance
Implementation
Complete installation & configuration
Training
Admin & agent training sessions
Customization
Tailored scripts & integrations
24/7 Support
Emergency troubleshooting